We do not take on the digitisation of physical film, tape or paper archives, and we will point you to a transfer house that does. We decline projects where the client wants us to copy another organisation's metadata records into their catalogue without the rights to do so. We do not supply standalone editing or viewing software for media files, since our work is confined to the metadata layer around them. We turn down engagements that require us to guarantee a fixed number of records per day regardless of the condition of the source material.